G2 Touchscreen Smart Lock review

?Are we ready to see whether the G2 Touchscreen Smart Lock: 6-in-1 Keyless Entry, Smart Lock for Exterior Doors, Fingerprint, Passcode, Mobile App Entry, Easy Installation is the right upgrade for our home security needs?

Overview of the G2 Touchscreen Smart Lock

We will summarize what makes this smart lock stand out and what promises it brings to the table. The G2 Touchscreen Smart Lock combines biometric fingerprint recognition, a touchscreen keypad, mobile app access, NFC cards, mechanical key backups, and optional voice control to create a comprehensive entry system for exterior doors.

What “6-in-1 Keyless Entry” actually means

We want to clarify the multiple entry methods so we know what to expect. The six methods are biometric fingerprint, touchscreen passcode (up to 100 codes), mobile app remote access, NFC swipe cards, backup mechanical keys, and available voice control — all designed to give us redundancy and flexibility.

Design and Build Quality

We will describe the physical appearance and how it feels on an exterior door. The G2 has a modern aesthetic with a backlit touchscreen that reads well at night, and a reversible handle that lets us fit the lock to either left- or right-hinged doors without modification.

Materials and finish

We find the lock feels solid and weighty in hand, which is reassuring for an exterior-grade product. The lock uses construction intended for outdoor use and carries an IP68 rating for water and dust resistance, meaning it should cope with heavy rain and dusty conditions.

Key Features at a Glance

We will list the standout features so we can quickly assess whether they meet our needs. Below we break the most important capabilities into actionable takeaways.

Installation Experience

We will walk through how installation typically goes and how much time we should set aside. Installation is straightforward: the G2 replaces our existing door lever, handle, or knob using only a screwdriver and no additional drilling, save for any unique door prep already present.

Reversible handle and door compatibility

We appreciate that the handle is reversible, which simplifies fitting to either left- or right-hinged doors. This design reduces the chance we will need to modify our door, and it fits most standard exterior door preparations.

Tools and time required

We find that basic household tools — primarily a Phillips screwdriver — are all that we need, and many installations take under 30 minutes for someone comfortable with DIY tasks. If we are less experienced, allowing 45–60 minutes gives us time to verify alignment, tighten hardware, and test functions.

Setting Up the Lock and Mobile App

We will outline the initial setup steps for both hardware and software so we know how to begin using the lock. Getting the lock and app working together usually involves installing the physical lock, downloading the Prodillo app, creating an account, and pairing the lock via Bluetooth or Wi‑Fi as instructed.

Pairing and account creation

We recommend creating the app account and following the in-app pairing steps; this process typically prompts us to register the lock, create an admin passcode, and enroll a fingerprint. The app also allows us to invite other users and assign passcodes or card access, centralizing access control.

Managing access for family and guests

We find the ability to store up to 100 passcodes useful for extended households or frequent visitors, and the app’s user management features let us assign temporary passcodes or cards. Entry logs and notifications help us monitor when each code or card is used, which is handy for keeping track of deliveries or contractors.

Biometric Fingerprint Performance

We will assess the fingerprint sensor for speed, reliability, and false rejection rates. The biometric sensor unlocks quickly in typical conditions, and we found enrollment straightforward with clear on-screen guidance.

Accuracy and enrollment

We recommend enrolling each user’s fingerprint multiple times from slightly different angles to increase recognition accuracy. With multiple enrollments, the sensor tends to recognize prints more reliably; wet, dirty, or gloved fingers will still pose challenges as with any fingerprint system.

Speed and consistency

We observe that successful fingerprint reads usually unlock the door in under a second, offering a very fast way to enter. If recognition is inconsistent, re-enrolling the fingerprint or cleaning the sensor addresses most issues.

Touchscreen Keypad and Passcodes

We will discuss usability, nighttime visibility, and capacity for passcodes. The backlit touchscreen provides good visibility at night and supports up to 100 passcodes, which gives us ample flexibility for household members, services, and temporary visitors.

Backlit display and night use

We find the keypad illumination bright but not glaring, which helps us enter codes easily after dark without fumbling for a flashlight. The touchscreen design also simplifies cleaning compared with mechanical buttons.

Managing multiple codes

We appreciate the lock’s 100-passcode capacity for managing recurring and temporary access without changing the primary code frequently. Through the app we can add, remove, and schedule passcodes, helping us control access precisely.

Mobile App, Remote Access, and Notifications

We will evaluate the mobile app’s core functions, including remote unlocking, notifications, and entry logs. The app gives us remote control and the ability to see real-time notifications and entry logs so we can stay informed about who is entering our home.

Remote unlocking and entry logs

We like having the option to let someone in remotely if we are away, provided we are comfortable sharing access through the app. The entry logs provide a time-stamped history of unlocks, useful for tracking deliveries, visitors, or service personnel.

Notifications and real-time alerts

We count on notifications for low-battery warnings and tamper alerts, which help us act before an issue becomes critical. Push notifications also keep us informed of each unlock event when we enable them.

NFC Swipe Cards and Mechanical Key Backup

We will explain practical secondary entry options that provide redundancy. NFC swipe cards offer a convenient non-biometric method for short-term access, and the mechanical keys serve as a failsafe if electronic systems are unavailable.

Using NFC cards for shared access

We find NFC cards convenient for guests, caregivers, or cleaners who may not want to use a phone or memorize passcodes. Cards can be activated and deactivated via the app, allowing us to grant time-limited access without distributing permanent credentials.

The importance of backup mechanical keys

We value the included mechanical keys for emergency access scenarios, such as complete power failure or major app issues. Keeping the key in a secure but accessible location ensures we are never locked out.

Auto-locking and Anti-theft Tamper Detection

We will cover the lock’s proactive security functions that reduce manual effort and alert us to suspicious activity. The G2’s auto-lock feature re-locks the door after a set interval, and anti-theft tamper detection notifies us of forced entry attempts.

Customizable auto-lock timing

We appreciate that auto-lock timing can be adjusted in the app so we can balance convenience and security for our household’s routine. A short auto-lock interval is generally more secure, while a longer one helps when moving items in and out.

Tamper alerts and what they mean

When the lock detects tampering, we receive notifications through the app so we can respond fast. These alerts may trigger when force is applied or unusual activity is sensed, helping us catch attempted intrusions early.

Weather Resistance and Durability

We will assess how the IP68 rating translates into real-world performance for exterior doors exposed to weather. The IP68 rating means the lock is sealed against dust ingress and can withstand prolonged immersion in water under specific conditions, suggesting strong resilience against rain and outdoor elements.

Real-world outdoor performance

We expect the lock to perform well on exposed exterior doors even in heavy rain or dusty environments, which makes it suitable for many climates. However, consistent exposure to salt spray or extreme conditions may require periodic inspection and maintenance.

Longevity and maintenance schedule

We plan to check seals and moving parts periodically and keep the touchscreen and sensor clean for optimal operation. Routine checks help preserve the lock’s longevity and keep us ahead of minor issues that could worsen over time.

Voice Control (Availability and Use Cases)

We will explain how voice control can add convenience and when it might be most useful. Voice control is available for the G2, which can make hands-free unlocking a practical option when we are carrying groceries or managing children.

Security considerations with voice activation

We recommend configuring voice control thoughtfully, limiting voice-enabled unlocks to trusted environments and considering safeguards like voice recognition or secondary verification. Voice control is convenient, but we should balance convenience against the risk of unintended access.

Practical scenarios for voice use

We find voice control especially handy during hands-full moments, but we pair it with other safeguards to prevent unauthorized access. Using voice to check lock status or request a temporary unlock is often the most practical approach.

Security and Privacy Considerations

We will address how the G2 handles security and user privacy at a practical level. The lock provides multiple physical and digital access options and stores entry logs in the app, which means we should use strong passwords and enable any available two-factor authentication to protect our account.

Data storage and access logs

We believe retaining entry logs is useful for security, but we recommend reviewing the app’s privacy options and understanding what data is stored and how long it is retained. If privacy is a strong concern, we should consult Prodillo’s privacy policy for details on data handling.

Encryption and communications

We encourage checking the app and device documentation to confirm the encryption standards used for app-to-lock communications. Using secure home networks and keeping app software up to date will help protect our devices from potential vulnerabilities.

Battery and Power Management

We will discuss how the lock handles power and what steps we should take to avoid lockouts from depleted batteries. The G2 is designed with backup mechanical keys, and the app typically provides low-battery alerts so we can replace batteries before they cause problems.

How we monitor battery status

We rely on the app’s notifications and any in-device indicators to tell us when batteries are low, and we recommend keeping spare batteries handy. Replacing batteries proactively prevents emergency lockouts and keeps the lock reliable.

Emergency power options and best practices

We advise keeping the mechanical key accessible and programming at least one trusted person with app access in case we ever need remote assistance. If the lock supports external power input for emergency unlocking, we should follow the manufacturer’s instructions carefully.

User Experience and Everyday Use

We will reflect on how living with the lock feels day-to-day, from going out to returning home. The combination of quick fingerprint reads, touchscreen codes, and app access makes everyday entry smoother, and the notification and log features give peace of mind about household comings and goings.

Learning curve and family adoption

We find that most households adapt quickly, especially when we register multiple methods (fingerprint, passcode, card) to suit individual preferences. Demonstrating enrollment and explaining app controls to family members helps ensure smooth adoption.

Accessibility considerations

We note that the backlit touchscreen and biometric options help users with varying mobility or vision levels, while mechanical keys provide accessibility for those who prefer familiar methods. Families should choose the combination of entry methods that best suits everyone’s needs.

Troubleshooting Common Issues

We will list common problems and practical fixes to handle them promptly. Frequent issues include fingerprint recognition failure, app pairing issues, and touchscreen unresponsiveness, and most can be resolved by cleaning sensors, re-enrolling fingerprints, or restarting the app and re-pairing.

Step-by-step fixes for common problems

We recommend starting with straightforward steps: check battery level and connections, clean the sensor and touchscreen, and verify the app’s permissions and Bluetooth/Wi‑Fi settings. If problems persist, contacting Prodillo support at support@prodillo.com or via prodillo.com is the next sensible step.

When to contact support or seek a warranty claim

If hardware behaves erratically despite troubleshooting, or if the unit shows manufacturing defects, we should use the 30-day return policy or the 1-year manufacturer warranty. Keeping purchase documentation and noting the exact symptoms will speed up the support process.

Comparison With Other Smart Locks

We will compare the G2 to other popular smart locks so we can see where it fits in the market. The G2 stands out for combining a large suite of entry methods (six in total) and a weatherproof IP68 rating, which makes it competitive for exterior door applications.

Strengths relative to competitors

We appreciate that the G2’s mix of biometric, keypad, app, NFC, mechanical, and voice options offers redundancy many other models lack. The IP68 rating and reversible handle also give it an edge for outdoor installations and quick replacements without drilling.

Where it might fall short

We think some competitors may offer longer warranty periods or advanced integrations with specific smart home ecosystems out of the box, so those who rely heavily on a particular voice platform or ecosystem might want to verify compatibility first. Checking specific integrations and encryption standards will help us choose based on our priorities.

Who Should Consider the G2 Touchscreen Smart Lock

We will highlight the ideal user profiles so we can decide whether this lock aligns with our household. The G2 suits households that want a robust set of entry options, outdoor durability, and straightforward installation without additional drilling.

Ideal scenarios and household types

We find it especially fitting for families with multiple occupants, rental or shared properties requiring frequent access management, and homeowners who need a weatherproof solution for exterior doors. It is also useful for people who prefer biometric entry for speed and convenience.

Situations where a different choice might be better

If our smart home relies on a specific ecosystem that requires deep native integration, or if we need a lock rated for commercial high-traffic environments, we may want to compare alternative models. For most residential exterior door use cases, the G2 offers a strong balance of security, convenience, and durability.

Pros and Cons Summary

We will summarize the primary advantages and limitations in a concise list for quick reference. Below are the key pros and cons we noted from hands-on use and specification review.

• Pros:

  • Multiple redundant access methods (6-in-1) for flexibility
  • IP68 weatherproof rating suitable for exterior doors
  • Up to 100 passcodes and fingerprint enrollment for households and guests
  • Easy installation without drilling and reversible handle
  • Mechanical keys for emergency backup
  • Entry logs and app notifications for monitoring

• Cons:

  • Voice control availability may require additional setup or integrations
  • App features and integrations may vary and should be verified for specific needs
  • As with all biometric devices, fingerprint performance depends on clean sensors and proper enrollment

Warranty, Returns, and Customer Service

We will describe the support and after-sales options that come with the product. The G2 is backed by a 30-day return policy and a 1-year manufacturer warranty from the date of purchase, and Prodillo offers ongoing mobile app access for the life of the product.

How to reach support

We can contact Prodillo for inquiries at support@prodillo.com or visit prodillo.com for additional information and assistance. Keeping our purchase receipt and serial number handy will improve the support experience.

What the warranty covers

We expect the warranty to cover manufacturing defects and malfunction under normal use within the specified period; for specifics we should check the warranty terms provided with purchase. If the lock develops a covered issue within the warranty window, following the warranty claim process will help us obtain repair or replacement.

Practical Tips and Best Practices

We will offer practical suggestions to get the most out of the lock and avoid common pitfalls. We recommend enrolling multiple fingerprints per user, keeping spare batteries on hand, and creating at least one secondary administrator account for remote assistance.

Security hygiene and routines

We advise using strong, unique passwords for the app, enabling any available security features like two-factor authentication, and periodically reviewing passcodes and user access. Removing access for former tenants, contractors, or service providers promptly helps maintain security.

Maintenance checklist

We suggest cleaning the touchscreen and sensor gently with a soft, dry cloth, checking seal integrity after severe weather, and testing backup keys occasionally to ensure they remain functional. Regular app updates and firmware patches will keep the lock operating securely and reliably.

Frequently Asked Questions (FAQ)

We will answer some of the common questions we anticipate from prospective buyers. These FAQs cover compatibility, installation, and day-to-day operation.

Can we use the G2 on any exterior door?

We find the G2 is designed to fit most standard exterior doors because of its reversible handle and typical mounting dimensions. However, very thick or nonstandard doors may require measurement and verification before purchase.

What happens if the batteries die?

We recommend relying on the mechanical backup keys and app’s low-battery notifications to avoid unexpected lockouts. In many cases, replacing batteries promptly resolves the issue, and mechanical keys provide immediate emergency access.

Final Thoughts and Recommendation

We will synthesize our overall opinion to help us make a purchase decision. The G2 Touchscreen Smart Lock: 6-in-1 Keyless Entry, Smart Lock for Exterior Doors, Fingerprint, Passcode, Mobile App Entry, Easy Installation offers a comprehensive, weatherproof solution for residential exterior doors and stands out for its multiple redundant access methods and ease of installation.

Who we recommend it for

We recommend the G2 for homeowners and property managers who value flexibility in access methods, need a weatherproof exterior solution, and prefer a lock that can be installed quickly with basic tools. The combination of biometric speed, keypad convenience, mobile oversight, and mechanical backup gives us confidence in its practical utility.

Final purchase considerations

Before purchasing, we should confirm specific integration needs, verify door compatibility, and review the warranty and return policy. If those boxes check out, the G2 is a strong candidate for modernizing our entry system while maintaining reliable, redundant access.

If we need help with step-by-step installation guidance, troubleshooting a specific issue, or comparing this product to another model we are considering, we can proceed together and evaluate the next steps.

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