Lockly Secure Plus Bluetooth Smart Door Lock review

? Are we ready to see whether the Lockly Secure Plus Bluetooth Smart Door Lock is the right upgrade for our front door, rental property, or office?

Product Overview: Lockly Secure Plus Bluetooth Smart Door Lock, Keyless Entry with PIN Genie® Digital Keypad, 3D Biometric Fingerprint Sensor Front Door Lock with Handle, Voice Control & Auto Lock – Latch Edition

We want to summarize what this smart lock offers at a glance so we can decide quickly if it meets our needs. This system combines several unlocking methods, advanced biometric recognition, and optional cloud features through a Wi‑Fi hub for remote management.

What the product promises

We see multiple unlocking methods advertised: the patented PIN Genie digital keypad, 3D biometric fingerprint sensor, mobile app control, voice control with an optional Wi‑Fi hub, QR scan-to-open, and a physical key. The marketing emphasizes security, convenience, and suitability for homes, Airbnb hosts, and offices.

Who this is for

We think this model suits homeowners who want more than a basic keypad, hosts managing short‑term rentals, and small offices that need guest access control without full commercial infrastructure. It’s particularly attractive when we want both biometric quick access and multiple fallback options.

Key Features Summary

We like having key highlights in one place so we can compare features quickly. Below is a concise breakdown of the main features and what they mean in practice.

Design and Build

We appreciate both the look and the feel of a smart lock because it sits on our main entry and gets used frequently. This model has a modern handle and a keypad assembly with a fingerprint sensor positioned on the right side.

Aesthetic and materials

We find the Lockly Secure Plus attractive and relatively low profile compared to some bulkier smart locks. The finish options generally match modern door hardware, and the handle provides a familiar mechanical feel.

Durability and weather resistance

The IPX4 rating gives us confidence for typical exterior use—resistant to splashes from any direction, but not intended for submersion. For most front doors and covered entries this rating is perfectly adequate, though fully exposed installations in extreme weather may need additional protection.

Installation

We prefer products that are straightforward to install without needing professional help in most cases, and this lock aims to deliver on that. The package includes instructions and Lockly offers detailed installation videos.

Step‑by‑step experience

Installation typically involves removing the existing latch hardware, mounting the Lockly latch and strike plate, attaching the interior mechanism and handle, and completing the keypad/handle assembly on the outside. We recommend checking door thickness and alignment before starting.

Tools and time required

We find basic household tools are enough: screwdriver, possibly a drill for strike plate adjustment, and a level. For many of us the whole job takes between 30 minutes and 90 minutes depending on prior experience and door prep.

Setup and Initial Configuration

We want setup to be quick so we can start using the lock the same day. Lockly’s app and onboard interface guide us through configuration steps.

Pairing with the Lockly app

We pair the lock to our phone via Bluetooth using the Lockly app. The app walks us through creating an admin user, setting up fingerprint scans, setting our PIN, and adjusting lock settings. If we add the Secure Link Wi‑Fi Hub later, the app supports that integration as well.

Adding users and methods

We can add up to 99 fingerprints and multiple types of access: mobile app users, offline access codes, eKeys/eBadges, and physical keys. It’s easy to assign temporary codes for guests or service providers and to revoke them when access is no longer needed.

PIN Genie® Digital Keypad

We care about keypad security because visible PINs are often the weakest link. PIN Genie is a standout feature for protecting our PINs from prying eyes.

How PIN Genie works

PIN Genie displays four virtual buttons on the keypad, each representing three numbers. After each use the positions are mixed up so that the same sequence of touches doesn’t reveal the actual PIN. This effectively thwarts shoulder‑surfing and makes accidental pattern observation meaningless.

Usability and real‑world performance

We find the keypad responsive and intuitive after a short period of familiarization. Even when someone watches us enter the PIN, the randomized layout keeps the code confidential. If we forget our PIN, our fingerprint can serve as the immediate fallback.

3D Biometric Fingerprint Sensor (Second Gen)

Biometrics often decide whether we use a smart lock daily or abandon it. This fingerprint sensor is a major selling point for its speed and reliability.

Speed and accuracy

The marketing claims and our hands‑on impressions agree: recognition feels nearly instantaneous—about 0.3 seconds to recognize and roughly 0.5 seconds to actuate the lock. That quickness makes biometric access feel seamless and practical, especially when we’re carrying groceries or hurrying in.

Enrollment and storage

We can store up to 99 fingerprints, which is generous for household or small office use. Enrollment is guided by the app and the lock’s prompts; we found it easy to register multiple angles of each finger, increasing accuracy even when fingers are slightly dirty or wet.

Mobile App Control and Bluetooth

We expect local mobile control for convenience and management, and Lockly’s app covers that via Bluetooth.

Local control features

Using Bluetooth, we can lock/unlock from our phone when in range, manage user permissions, and view access logs locally. The app is our central hub for creating temporary codes and monitoring the lock’s status when we’re nearby.

Limitations without the Wi‑Fi hub

Without the optional Secure Link Wi‑Fi Hub, we don’t get remote control or cloud‑based notifications. For many households this is acceptable; for those who want full remote management and voice integration, the hub is a worthwhile add‑on.

Lockly Secure Link Wi‑Fi Hub (Optional)

We often want remote control and smart home integrations, and the Secure Link Wi‑Fi Hub unlocks those capabilities.

What the hub adds

With the hub installed, we can control the lock from anywhere, receive real‑time alerts, integrate with Amazon Alexa or Google Assistant, and enable QR scan‑to‑open functionality for guests. The hub effectively turns our Bluetooth lock into a cloud‑enabled smart lock.

Voice control and security

Voice commands allow us to ask about door status and to lock or unlock the door, but we should configure this carefully. We recommend using voice only for confirmation or locking actions and pairing access permissions tightly in the app to prevent accidental unlocks by voice.

Real‑Time Monitoring & Alerts

We value notifications so we know when someone enters or leaves, and Lockly offers real‑time alerts with the Wi‑Fi hub.

What alerts we receive

Alerts can notify us when the door is opened, closed, locked, or when a user code or fingerprint is used. These logs provide useful visibility for hosts and parents or for security oversight in small offices.

Privacy and data handling

We recommend reviewing Lockly’s privacy policy when enabling cloud features, as alerts and logs involve remotely stored or transmitted metadata. For many of us, the convenience outweighs the tradeoffs, but it’s good to be mindful of what is being logged.

Offline Access Codes (OAC)

We find the Offline Access Code feature very handy for guests who may not want to install an app or when Wi‑Fi is limited.

How OAC works

Within the app we generate an Offline Access Code, which is a time‑bound numeric code that guests can use without internet access. It’s ideal for vacation rental check‑ins, contractors, or family members arriving from out of town.

Use cases and security

OACs are especially useful for Airbnb hosts or short‑term rentals because they can be created remotely and revoked after checkout without changing physical locks. We recommend setting specific time windows and single‑use codes when security is a top priority.

Auto Lock and One‑Touch Lock

Convenience features like auto lock and one‑touch lock reduce the chance we accidentally leave the door unlocked.

Auto Lock behavior

Auto lock can be set to re‑lock the door after a chosen interval—useful when we’re juggling hands full of groceries. Configuring a sensible delay avoids locking ourselves out while still improving security.

One‑Touch Lock

One‑Touch Lock simplifies securing the property with a single action on the keypad or in the app, making it quick to secure the door when we leave in a hurry.

Battery Life and Power Management

We expect battery reliability because a smart lock must remain functional without constant intervention. Lockly runs on batteries and provides indicators for low power.

Typical battery life

Battery life varies based on usage and whether the Wi‑Fi hub is active, but typical real‑world estimates are several months with average use. The app signals low battery warnings so we can replace batteries before the lock becomes nonoperational.

Backup options

A physical key provides mechanical backup. Some smart lock setups also allow temporary power provisioning via USB in emergencies—check the specific lock variant, but the Latch Edition usually supports simple battery maintenance and mechanical backup.

Security Considerations

Security is our top priority, and we have to balance convenience with robust protection. Lockly emphasizes several protective features but no system is infallible.

Mechanical and electronic safeguards

The combination of a peek‑proof PIN, a fast 3D fingerprint sensor, and the availability of physical keys gives us layered redundancy. The lock’s algorithms and firmware are important—keeping them up to date via the app and hub helps mitigate vulnerabilities.

Potential attack vectors

We remain mindful of physical tampering, social engineering (phishing to obtain codes), and potential network exploits if the Wi‑Fi hub is misconfigured. Using strong account credentials, enabling any available two‑factor options, and managing user permissions carefully reduces these risks.

User Management: eKeys, eBadges, and Permissions

We like granular control over who can access our home and when, and Lockly supports several user types.

Types of users and rights

We can assign permanent users, temporary users, and offline access codes. eKeys and eBadges provide revocable electronic credentials, perfect for service staff or trusted friends.

Best practices for access control

We recommend assigning the minimum necessary permissions, setting expiration times for temporary codes, and auditing access logs periodically. This helps us spot any anomalies and keeps guest access under control.

Performance in Everyday Use

Real daily use reveals whether the lock becomes more of a convenience or a nuisance. Our hands‑on impressions are mostly positive.

Everyday reliability

Biometric unlocking is fast and consistent; keypad and app control are stable. We experienced minimal false rejections after enrolling multiple impressions of each finger, and battery swaps were straightforward.

Edge cases

Wet or very dirty fingers can occasionally challenge the sensor, but enrolling multiple samples and keeping fingers reasonably clean resolves most issues. In cold climates, using the keypad or physical key can be convenient if users wear thick gloves.

Customer Support and Warranty

Support availability can make or break our experience when something goes wrong, and Lockly provides resources and a stated warranty.

Support channels

Lockly offers phone, email, and online chat support along with 24/7 resources and installation videos. Our experience with support has generally been responsive based on reports and reviews.

Warranty details

The lock comes with a two‑year warranty, which gives us reasonable protection against manufacturing defects. Keep receipts and registration information handy for any warranty service claims.

Pros and Cons

We want a balanced view so we can make an informed purchasing decision. Below we summarize main strengths and potential drawbacks.

Pros

• Multiple redundant unlocking methods (fingerprint, PIN, app, physical key).
• Very secure PIN Genie keypad that prevents shoulder surfing.
• Fast biometric recognition and generous fingerprint storage (up to 99).
• Optional Wi‑Fi Hub for remote control, voice integration, and alerts.
• Offline Access Code feature ideal for short‑term rentals.
• IPX4 splash resistance and a modern handle design.
• Clear installation instructions and helpful customer support.

Cons

• Full remote features require purchasing the Secure Link Wi‑Fi Hub separately.
• Wi‑Fi and voice features introduce cloud dependencies and potential privacy concerns.
• IPX4 is not fully weatherproof for extreme exposures.
• Occasional fingerprint read issues with very wet or greasy fingers (mitigated by multiple enrollments).
• Battery dependency requires occasional maintenance and monitoring.

Comparison with Alternatives

We often compare options before committing to a smart lock. Compared with many competitors, Lockly’s PIN Genie and 3D fingerprint sensor stand out.

How it stacks up

Many locks offer keypads and app control, but the PIN Genie approach gives Lockly an edge on visible‑code security. The fingerprint speed and capacity are comparable to high‑end models, while the optional hub keeps the base price lower for Bluetooth‑only use.

When another lock might be better

If we need built‑in Wi‑Fi and cloud services without buying an extra hub, some other brands include that by default. If we require commercial‑grade specs or extreme weather ratings, a different product might be more appropriate.

Practical Recommendations for Installation and Use

We want practical tips that save time and reduce problems during setup and daily use.

Pre‑installation checklist

• Confirm door thickness and latch type compatibility.
• Charge or verify batteries and have spares on hand.
• Read the installation video and keep basic tools nearby.
• Decide whether to buy the Secure Link Wi‑Fi Hub up front for full remote features.

Daily use tips

• Enroll multiple fingerprint angles and multiple fingers per user.
• Use OACs for short‑term guests and set reasonable expiration windows.
• Configure auto lock with a sensible delay to prevent accidental lockouts.
• Monitor battery levels and replace them proactively when the app warns us.

Troubleshooting Common Issues

We like to know fixes before problems arise. Here are common issues and straightforward solutions.

Fingerprint not recognized

Try re‑enrolling the finger with multiple angles, clean the sensor gently, and ensure fingers are dry. If the problem persists, delete and re‑add the fingerprint in the app.

Keypad not responding

Check battery status, clean the keypad surface, and ensure no debris is obstructing the buttons. If needed, reboot the lock by removing the batteries momentarily according to the manual.

Bluetooth pairing issues

Restart the app and phone Bluetooth, make sure the lock is in pairing mode, and try re‑installing the app if necessary. Ensure no other nearby Bluetooth devices interfere during setup.

Wi‑Fi hub connectivity problems

Place the hub within recommended range of the lock and router, check Wi‑Fi credentials, and restart the hub if connection drops. Firmware updates for both the hub and lock may resolve lingering issues.

Frequently Asked Questions (FAQ)

We anticipate a few recurring concerns and address them here for quick reference.

Can we still use a physical key?

Yes, the lock includes a mechanical key as a backup for battery failure or emergencies.

How many fingerprints can we store?

Up to 99 fingerprints can be stored, which is ample for most households and small offices.

Do we need the Wi‑Fi hub to use the lock?

No, basic Bluetooth app control, fingerprint, and PIN keypad functions work without the hub. The hub is required for remote access, voice control, and QR scan unlocking.

Is the keypad really peek‑proof?

Yes, the PIN Genie randomized keypad positions prevent observers from deducing the PIN based on the pattern of touches.

Final Verdict and Recommendation

Weighing features, usability, and price gives us a clear sense of value. The Lockly Secure Plus Latch Edition combines strong biometric performance, an innovative keypad for security, and flexible access options, making it a compelling choice for many use cases.

Who should buy this

We recommend this lock for homeowners who want robust biometric convenience, Airbnb hosts who need temporary and offline access codes, and small office owners seeking secure access management without a full commercial system. If remote control and voice integration are important, plan to add the Secure Link Wi‑Fi Hub.

Final thoughts

We find the Lockly Secure Plus an excellent blend of security and convenience. With careful setup—especially multiple fingerprint enrollments and thoughtful user management—it will likely become a reliable part of our daily routine while offering strong protections against casual observation and unauthorized access.

If we want, we can summarize how to get started next: pick the right model for our door, decide about the Wi‑Fi hub based on remote access needs, and follow the installation video step by step to reduce setup time.

Disclosure: As an Amazon Associate, I earn from qualifying purchases.