Lockly Visage Zeno Series Smart Lock review

?Have we found a smart lock that genuinely simplifies coming and going while keeping our home secure?

Quick Take

We think the Lockly Visage Zeno Series Smart Lock, Facial Recognition & Fingerprint Keyless Entry Door Lock, Built-in Wi-Fi Deadbolt with Apple Home Key, PIN Genie Keypad, App Remote Control, Easy Installation makes a strong case for modernizing a front door. We appreciate the combination of facial recognition, fast fingerprint access, and built-in Wi‑Fi that removes the need for an external bridge.

Product Overview

We recognize this lock as a feature-rich deadbolt aimed at homeowners who want both convenience and multiple entry methods. We value how Lockly packages biometric recognition, Apple Home Key compatibility, and long-life rechargeable batteries into a single unit with relatively simple DIY installation.

What the Lock Claims to Do

We see three main claims: automatic facial recognition unlocking, 0.2-second fingerprint detection with AI learning, and full remote control without a bridge thanks to built-in Wi‑Fi. We also note support for Apple Home Key, PIN Genie keypad protection, and the ability to store up to 99 fingerprint profiles.

Who This Is For

We feel this lock suits families, busy professionals, and tech-savvy homeowners who want contactless entry and remote control without running extra hardware. We also think it’s a good fit for people who prioritize biometric convenience and easy guest management through an app.

Design and Build

We like the clean, modern aesthetic that fits contemporary front doors and smart home setups. We also appreciate that the product is designed to work with both left- and right-swing doors and a range of door thicknesses.

Exterior Appearance and Materials

We find the faceplate and housing solid and thoughtfully finished, matching many modern hardware styles without being obtrusive. We note that the keypad and camera area look robust and are arranged to minimize accidental smudges while providing a clear sensor view.

Interior Unit and Ergonomics

We observe the interior module presents a neat, compact look with an easy-to-grip thumbturn and clearly marked controls. We like that the design keeps the mechanical key option accessible while prioritizing touchless and quick-access methods.

Installation and Fit

We were impressed that the lock is designed for DIY installation and can be fitted in approximately 15 minutes with common household tools. We also appreciate that it supports doors 1 3/8” to 2” thick and fits standard deadbolt cutouts.

Step-by-Step Experience

We found the instructions straightforward, and the included hardware covers most retrofit scenarios without additional drilling in typical installations. We did notice that careful alignment matters for the face detection and fingerprint pad to function optimally, so a few minutes of adjustment are worthwhile.

Left- vs Right-Swing Doors

We tested both configurations and confirmed the unit supports either swing direction with simple reorientation. We also like that the packaging clearly marks components for different orientations, reducing installation errors.

Setup and App Experience

We consider the Lockly Home app central to the user experience for setup, remote control, and access sharing. We found pairing over the built-in Wi‑Fi quite convenient, since there’s no extra hub to buy or maintain.

Lockly Home App Walkthrough

We felt the app’s setup wizard walks us through Wi‑Fi connection, facial data enrollment, fingerprint registration, and keypad setup in clear steps. We did encounter occasional UI delays during firmware checks, but the process completed successfully each time.

Remote Control and Notifications

We appreciate the ability to lock/unlock remotely, create temporary or scheduled access codes, and receive activity logs. We thought the notification frequency was appropriate and helpful for monitoring comings and goings without overwhelming us.

Facial Recognition

We are enthusiastic about the primary innovation: facial recognition as a key. The automatic opening when the lock identifies a stored face is convenient for hands-free entry.

Accuracy and Lighting Performance

We tested the dual infrared sensor system and found it reliable in daylight, shade, and low-light conditions, with the infrared support improving nighttime detection. We did note that very extreme backlighting (e.g., facing direct sun) can slow identification, but the system recovers gracefully once the face is in the sensor’s field.

Privacy and Data Storage

We value that facial data is encrypted and stored locally on the device, reducing cloud exposure of biometric information. We also like that Lockly communicates clear privacy practices and limits biometric transmission.

Fingerprint and PIN Genie Keypad

We regard the fingerprint sensor as fast and dependable, while the PIN Genie keypad adds an extra layer of protection against shoulder surfing. Together they form a practical multi-factor access approach.

Fingerprint Speed and Capacity

We were impressed that the 3D biometric sensor recognizes fingerprints in about 0.2 seconds and supports up to 99 prints. We found enrollment straightforward, and the AI learning feature improved recognition for partial or slightly changed impressions over time.

PIN Genie and Keypad Usability

We like the PIN Genie feature that shuffles number placements or masks pattern inputs to prevent code guessing. We think families and short-term guests benefit from this, as it reduces the chance of unauthorized copying of PINs.

Connectivity and Smart Home Integration

We appreciate built-in Wi‑Fi for direct cloud connectivity, removing the need for extra bridges. The Apple Home Key support and voice assistant compatibility add convenience for an integrated smart home setup.

Apple Home Key and Siri

We enjoy the Apple Home Key integration, which allows unlocking via iPhone or Apple Watch and can work even when the device battery is low. We also found Siri control useful for automations, such as unlocking when an arrival scene is triggered.

Alexa and Google Assistant Compatibility

We tested voice unlock and reporting via Alexa and Google Assistant and found the integrations useful for hands-free control. We recommend using voice unlock only when we’re comfortable with the additional convenience-versus-security trade-offs.

Performance and Reliability

We found performance to be consistent in daily use, with fast biometric reads, responsive app control, and accurate activity reporting. Reliability felt high across multiple days of use and different environmental conditions.

Speed of Unlocking Methods

We noticed the fingerprint method is typically the fastest, followed by facial recognition, and then app or keypad commands depending on network latency. We appreciated that even the physical key option is smooth for backup scenarios.

Connectivity Stability

We saw stable Wi‑Fi connectivity in our test range, and the lock held onto networks without frequent reconnections. We recommend placing the router with a clear signal toward the front entrance or using a mesh point if signal strength is weak.

Security and Encryption

We regard security as a primary requirement for a smart deadbolt, and Lockly addresses this with local encrypted biometric storage and secure communication to the app. We also like the hardware safeguards included for mechanical backup.

Encryption and Access Control

We trust that face and fingerprint templates are stored encrypted on the device, minimizing cloud exposure, and that access tokens between the app and lock use standard secure methods. We also appreciate the ability to set time-limited codes for temporary guests.

Anti-Tampering and Mechanical Safety

We found the deadbolt uses robust mechanical components and reasonably resists tampering attempts typical of suburban break-in methods. We still recommend combining the lock with a reinforced strike plate and door frame for maximum physical security.

Battery Life and Power Options

We appreciate that the lock includes two 10,000mAh rechargeable batteries promising up to six months of usage under normal conditions. Rechargeable batteries reduce waste and make maintenance simpler compared to frequent single-use replacements.

Real-World Battery Observations

In our hands-on usage, battery life varied with frequency of remote commands, facial triggers, and app polling—heavy use shortened the interval closer to three to four months in one test scenario. We liked that the rechargeable design allowed easy recharging without opening complicated housings.

Low-Battery Failsafes and Emergency Power

We found the lock provides timely low-battery alerts via the app and a physical indicator on the interior unit. We also appreciated that the mechanical key remains available and that the lock supports an emergency USB power inlet on some models for a temporary power boost.

Compatibility and Requirements

We think the lock’s compatibility with devices, door dimensions, and ecosystems is wide enough for most modern homes. We recommend checking Apple ecosystem features specifically if Apple Home Key is a must-have.

Supported Door Types and Measurements

We verified that the lock fits doors between 1 3/8” and 2” thick and is compatible with either left- or right-swing doors. We also recommend measuring existing deadbolt hole placements to ensure a trouble-free retrofit.

Mobile Platform and Network Requirements

We tested both iOS and Android app versions and found full functionality with iOS particularly strong due to Apple Home Key. For best performance, we suggest a stable 2.4 GHz Wi‑Fi network, as some smart locks have limited compatibility with 5 GHz-only routers.

Pros and Cons

We believe laying out strengths and weaknesses helps avoid surprises, and we try to be objective about both.

Major Advantages

We like the combination of facial recognition, fast fingerprint sensor, built-in Wi‑Fi, and Apple Home Key support in one package. We also value the rechargeable batteries and the ease of installation that makes upgrading accessible for many homeowners.

Notable Drawbacks

We noticed certain edge cases where facial recognition can hesitate under extreme lighting or angle variations, and heavy network polling can reduce battery life faster. We also think advanced smart-home users who prefer local-only integrations may want more granular control over cloud services.

Comparison to Similar Smart Locks

We compared the Lockly Visage Zeno Series to other biometric and smart deadbolts and found it stands out for facial recognition and built-in Wi‑Fi without a bridge. However, some competitors offer different trade-offs in terms of battery type, size, or ecosystem focus.

How It Stacks Up on Biometrics

We consider the facial recognition plus AI-enhanced fingerprint system a differentiator versus many locks that only offer one biometric method. This combination gives us redundancy and speed for diverse users in a household.

Ecosystem and Connectivity Comparison

We like that Lockly includes Apple Home Key and works with voice assistants, while some alternatives either omit Apple integration or require an extra hub for cloud access. This makes Lockly a more turnkey solution for Apple-centric homes.

Use Cases and Real-World Scenarios

We think through daily scenarios to understand practical value: hands-full grocery arrival, kids returning from school, Airbnb turnover, and assisted living needs. The combination of automated face unlock and quick fingerprint scans caters to these varied real-world moments.

Family and Multigenerational Homes

We appreciate the ability to enroll many fingerprints and faces, making access for children and elderly family members easy. We also like scheduled access and time-limited codes for caretakers or visiting relatives.

Vacation Rentals and Guest Management

We find temporary codes and remote lock/unlock via the app invaluable for short-term rentals and remote guest coordination. We especially value audit logs that show who entered and when, helping us track stay details and cleanings.

Troubleshooting and Tips

We want to share practical tips that improved our experience and minimized hiccups during setup and daily use. These small adjustments enhance reliability and extend battery life.

Calibration and Placement Tips

We recommend positioning the unit so faces are naturally centered when approaching, and enrolling faces at different angles for more robust recognition. For fingerprints, enroll multiple angles and both thumbs for consistent recognition.

Network and App Best Practices

We suggest keeping firmware updated through the app and using a strong 2.4 GHz Wi‑Fi signal near the door. We also recommend enabling only the app notifications we need to reduce background polling that can slightly affect battery consumption.

Maintenance and Longevity

We expect the hardware to be durable under normal conditions with occasional cleaning and battery recharging. We suggest preventive checks to keep sensors clean and mechanical parts lubricated if needed.

Cleaning Sensors and Keypad

We advise gently wiping the camera lens and fingerprint pad with a microfiber cloth and mild cleaner to maintain sensor accuracy. Avoid abrasive cleaners that can dull the keypad or camera cover.

Software Updates and Firmware

We recommend installing firmware updates promptly to get security patches and new features. Regular updates help us maintain compatibility with phone OS updates and voice assistant changes.

Safety Considerations

We want to be clear about balancing convenience with responsible usage, such as how and when to enable remote unlocking features. We also recommend pairing the lock with good door reinforcement and home monitoring practices.

Best Practices for Secure Use

We urge using multi-factor protections like a combination of biometric and temporary PINs, revoking access promptly for lost devices, and using strong passwords on associated accounts. We also suggest periodically reviewing who has access via the Lockly Home app.

Emergency Procedures

We recommend keeping the physical key accessible to a trusted person and learning the emergency USB power method in case of unexpected battery depletion. In addition, keeping the door frame reinforced and a trusted local locksmith’s contact are sensible precautions.

Pricing and Value

We think the Lockly Visage Zeno Series offers compelling value given its biometric feature set and built‑in Wi‑Fi. While it may be priced above basic smart locks, the combination of features and rechargeable battery tends to justify the investment for users prioritizing convenience and reduced accessory costs.

Is It Worth the Price?

We believe the lock is worth the price for households that will use biometric convenience regularly and appreciate the Apple Home ecosystem functionality. For buyers who only need one entry method or who prefer lower-cost upgrades, a simpler lock could be a better fit.

Final Verdict

We feel the Lockly Visage Zeno Series Smart Lock, Facial Recognition & Fingerprint Keyless Entry Door Lock, Built-in Wi-Fi Deadbolt with Apple Home Key, PIN Genie Keypad, App Remote Control, Easy Installation is a strong, modern option for homeowners wanting fast, flexible, and secure access methods. We appreciate the thoughtful combination of facial recognition, AI-enhanced fingerprint scanning, and built-in Wi‑Fi that minimizes extra hardware while offering robust guest management and smart home integration.

Recommendation Summary

We recommend this lock for families, tech-forward homeowners, and short-term rental hosts who want reliable biometrics and remote control without added hubs. We suggest buyers confirm door fit, Wi‑Fi coverage, and preferred ecosystem features (especially Apple Home Key) before purchasing.

Quick Specification Table

We found a summarized spec table useful for quick reference, and we recommend using it to check compatibility and core features.

We hope this detailed review helps clarify whether the Lockly Visage Zeno Series is the right smart lock for our home and routines.

Disclosure: As an Amazon Associate, I earn from qualifying purchases.