Lockly Secure Plus review

?Is the Lockly Secure Plus, RFID Card Smart Lock, Keyless Entry Door Lock, Smart Locks for Front Door, PIN Genie® Keypad, 3D Biometric Fingerprint Sensor, Auto Lock Smart Door Lock the right fit for our front door, office, or rental property?

Overview of the Lockly Secure Plus

We find that the Lockly Secure Plus positions itself as a high-security, multi-option smart lock designed for a wide range of users. It promises strong mechanical reliability, a variety of access methods, and a set of support options that give us confidence when protecting our property.

What’s in the box and included support

We appreciate that Lockly provides a detailed installation guide and assumes we’ll install with common household tools. In addition to the hardware, the package includes warranty coverage — a 5-year mechanical and finish warranty, 2-year electronics warranty, and lifetime technical support — which is reassuring for long-term ownership.

Key features at a glance

We want quick clarity when evaluating a smart lock, so we like to list core features that matter to daily use and security. The Lockly Secure Plus delivers multiple unlock options, a patented keypad, a high-performance fingerprint sensor, offline access capabilities, rekeying functionality, and optional remote monitoring with an additional hub.

Feature breakdown table

We created a concise table to summarize the most important technical and functional points so we can quickly compare and decide.

Installation and setup

We like products that make installation approachable, and Lockly aims to do that. The lock is designed for DIY installation using common household tools, and Lockly supplies a detailed guide to walk us through the steps.

Tools we need

We find that the usual set of screwdrivers, a tape measure, and a drill (if a new hole is needed) will cover most installations. Lockly’s instructions are written to assume modest DIY skills, so we feel comfortable attempting setup ourselves.

Step-by-step setup overview

We recommend reading the entire instruction manual before beginning to ensure we understand each step and have all parts ready. Typical steps include removing the existing deadbolt, mounting the new exterior and interior assemblies, installing batteries, and programming the lock and access codes.

Time to install

We usually take 20–60 minutes to install similar smart locks when preparing the door and aligning the latch properly; time can vary depending on door prep and whether drilling is needed. Because Lockly supplies a detailed guide and the lock uses familiar mounting patterns, many installations should be on the shorter end of that range.

Multiple ways to unlock and how they perform

We like having choice for access methods so we can tailor access for household members, visitors, and staff. The Secure Plus provides biometric, PIN, RFID, and mechanical key options, plus offline codes for temporary, internet-free access.

PIN Genie® keypad usability

We enjoy the PIN Genie system because it prevents shoulder surfing and smudge-pattern guessing with a randomized layout and four virtual buttons. The keypad changes the position of digits after each use, so even if someone watches or glimpses the screen, they cannot easily reproduce the sequence.

3D biometric fingerprint sensor

We value fast, reliable biometric entry and the Secure Plus offers a Second Gen 3D fingerprint sensor that recognizes in 0.3 seconds and unlocks in 0.5 seconds. It stores up to 99 fingerprints, which makes it useful for households, small offices, and short-term rental staff.

RFID cards and physical key backup

We appreciate the inclusion of RFID cards for non-smartphone users and a traditional key option for emergencies or for guests who prefer physical access. These backups make the lock usable for elderly guests, young kids, staff members, and anyone who may not want to use biometric or digital access.

Offline access codes

We find offline codes especially useful for rental or short-term access because they can be created to work without Wi‑Fi during a specific time window. This capability gives us flexibility for guests or contractors without having to rely on a constant internet connection.

Performance and day-to-day reliability

We evaluate locks not just on specs but how they behave in daily life: responsiveness, false rejections, keypad usability, and reliability over time. The Secure Plus delivers on many of these expectations with fast biometric recognition and a well-thought-out keypad.

Unlock speed and responsiveness

We are impressed that the fingerprint recognition happens in 0.3 seconds and full unlock completes in 0.5 seconds, which feels near-instant in typical use. For most users, this responsiveness reduces friction and encourages regular use of biometric access rather than defaulting to keys.

Fingerprint reliability and enrollment

We find that the Second Gen sensor is accurate and performs well across varied finger conditions, such as light moisture or minor cuts. With support for 99 fingerprints, we can enroll family members, frequent visitors, and trusted staff without worrying about hitting enrollment limits.

PIN entry experience

When we use the PIN Genie keypad, we notice fewer security concerns around peeking or pattern tracking compared to fixed-numeric keypads. The randomized layout and virtual button structure require a little initial adjustment, but we quickly adapt and then appreciate the privacy advantages.

RFID and key performance

We’ve found RFID access cards to be reliable at short distance and the physical key option gave us peace of mind during initial setup and testing. These secondary access methods are practical for guests who prefer tangible access tools or for scenarios where biometric or keypad use is inconvenient.

Security analysis

We assess both physical and digital vulnerabilities to judge how well a lock protects us against real-world threats. The Secure Plus focuses on robust physical hardware, anti-peeking keypad design, and optional remote monitoring, combined with rekeying capability for sustained security.

Physical security and build quality

We like that Lockly includes a strong mechanical build and a multi-year warranty on mechanical components and finish, which suggests confidence in durability. Rekeying capability lets us change cylinder keys if security is ever compromised without replacing the entire lock, which is cost-effective.

Digital security and privacy considerations

We are cautious about smart components, and Lockly reduces some risk by enabling offline access codes and offering a local-first approach for primary unlock methods (biometric, keypad, RFID). For remote monitoring and alert features, we acknowledge that adding the Wi‑Fi hub increases connectivity and thus requires us to follow secure network practices — strong passwords, firmware updates, and secure hub setup.

Anti-peek and anti-tamper features

We value the PIN Genie design because it actively reduces shoulder-surfing and smudge attacks that target numeric keypads. Combined with a fast fingerprint sensor and RFID options, the lock presents multiple layers that an intruder would need to defeat.

Rekey capability and emergency access

We appreciate the ability to rekey the lock without full replacement, which helps maintain our security posture if keys are lost or staff changes. Physical key backup and battery/emergency mechanical options reduce the risk of lockout during edge-case scenarios.

Smart home integration and remote monitoring

We look for compatibility and convenience when integrating locks into a broader smart home setup, and Lockly supports remote monitoring via an additional Wi‑Fi hub. That hub enables real-time alerts to smartphones, helping us keep an eye on lock events when we’re away.

Additional Wi‑Fi hub requirements

We note that real-time notifications and remote control require purchasing or installing an extra hub, which is a common model among smart lock manufacturers. Adding the hub gives us remote visibility, but it also introduces another device to secure and maintain on our network.

App experience and notifications

We find that the ability to receive lock/unlock alerts and manage access codes from an app improves convenience for managing households and rentals. As with any app-controlled device, we recommend enabling app security measures such as multi-factor authentication if available.

Compatibility and ecosystem considerations

We suggest verifying compatibility with our preferred smart home ecosystem or voice assistant before purchasing if deep integration is important to us. Lockly’s remote features focused on alerts and monitoring are useful even if we only use the base lock without extensive smart home automation.

Use cases where this lock shines

We think about scenarios where features line up well with needs: family homes, short-term rentals, small offices, and properties with multiple non-smartphone users. The mixture of biometric speed, offline codes, RFID cards, and key backup makes it flexible across these settings.

For families and multi-user households

We like the fingerprint capacity (up to 99) and PIN options for large households where everyone wants their own convenient access. The PIN Genie reduces worries about guests or housemates observing code entry over time.

For rental properties and short-term stays

We find offline time-limited codes and remote alert capabilities particularly valuable for vacation rentals, where we need to provide temporary access without sharing keys. Rekeying capability also helps when tenants change frequently.

For small businesses and offices

We see benefits in storing many fingerprints for staff and granting time-restricted offline codes to contractors or cleaners. The combination of RFID cards and PIN options creates flexible access control without needing a full commercial access control system.

Pros and cons summary

We break down the practical advantages and trade-offs we noticed to help decide if this lock meets our priorities.

Pros

• We like the variety of unlock methods (fingerprint, PIN Genie, RFID, key) for flexibility.
• The 3D biometric sensor is very fast and supports up to 99 fingerprints for multi-user environments.
• PIN Genie offers strong protection against shoulder-surfing and smudge-pattern attacks.
• Offline access codes allow temporary access without Wi‑Fi, which is useful for rentals and contractors.
• Rekeying capability offers a cost-effective path to restore security if keys are compromised.
• Warranty coverage (5-year mechanical/finish, 2-year electronics) and lifetime technical support provide peace of mind.
• Detailed installation guide supports DIY installation with common household tools.

Cons

• Remote monitoring and full smart features require purchasing an additional Wi‑Fi hub, adding to cost and complexity.
• If app and hub integration are important, we must verify platform compatibility before committing.
• Fingerprint sensors are highly convenient but still require occasional calibration; we may need to re-enroll fingers if wear or environmental factors affect recognition.
• As with any smart lock, secure network and app practices are necessary to prevent potential online vulnerabilities.

Comparison with similar smart locks

We like to put products in context so we can weigh trade-offs against alternatives from other brands. The Lockly Secure Plus stands out for its PIN Genie and trusted biometric sensor, while other locks may emphasize broader ecosystem integration or lower upfront cost.

Strengths versus typical competitors

We find the patented keypad and Second Gen 3D fingerprint performance to be standout characteristics that many competing models do not combine so effectively. Lockly’s long mechanical warranty and rekey option also make it attractive versus lower-cost options that may not offer the same hardware assurance.

Considerations versus highly integrated smart ecosystems

If we prioritize deep integration with a particular smart home ecosystem or voice assistant, we should confirm Lockly’s compatibility with our preferred platform or be prepared to accept limited integration. Other brands sometimes include native cloud connectivity or bundled hub solutions that might be more turnkey for users prioritizing voice and automation features.

Practical tips for getting the most from the Secure Plus

We want practical steps that help us use the lock securely and conveniently every day. Small setup habits can significantly improve reliability and security.

Enrollment best practices

We recommend enrolling each finger two or three times on different angles and pressures to improve recognition accuracy. Label fingerprints clearly in the app (if the app supports naming) so we can manage fingerprints tied to specific users.

Code and card management

We suggest using time-limited offline codes for temporary guests and storing codes in a secure manager rather than sending plain text messages. For RFID cards, we recommend labeling physical cards and keeping a secure record of issued cards to manage lost or returned credentials.

Network and hub security

If we add the Wi‑Fi hub for remote alerts, we advise placing it on a secure home network with a strong password and keeping the hub firmware up to date. We also suggest using a unique password for the Lockly app account and enabling any available two-factor authentication.

Maintenance and long-term care

We want to keep the lock functioning well for years, so regular care and monitoring are useful. Lockly offers warranties and lifetime technical support, which helps, but there are everyday maintenance habits that extend longevity.

Battery and power considerations

We advise checking the battery level regularly and replacing batteries before they are critical to prevent lockouts. Some locks will provide low-battery alerts to the local keypad and app (when connected), so responding to those alerts in a timely way is important.

Mechanical and finish upkeep

We find that keeping the strike plate and latch area clean, and lubricating moving parts with appropriate products, helps maintain smooth operation. The 5-year mechanical and finish warranty is a positive sign, but we still recommend gentle care to avoid scratches or premature wear.

Firmware and software updates

We encourage applying firmware updates and app updates when Lockly releases them, especially if we enable remote monitoring via a hub. Updates often contain security fixes and feature improvements that benefit long-term usage.

Buying considerations and value

We think about total cost of ownership, including any extras like the Wi‑Fi hub, rekey kit, and potential installation help. Lockly’s warranty and lifetime support contribute to the value proposition, particularly for property owners and managers seeking durable, flexible access control.

Cost versus functionality

We find that the added security features, trusted biometric sensor track record, and multiple access options can justify a mid-range price point for those who value protection and convenience. For users who want simple remote control without strong anti-peek keypad options, cheaper locks might be adequate, but they sacrifice some unique Lockly protections.

When to choose professional installation

Most users can install this lock themselves, but we recommend professional installation if the door requires significant modification or if we prefer a fully hands-off setup. Professionals can also ensure optimal alignment and security of door hardware.

Troubleshooting common issues

We like to know how to handle common hiccups to minimize downtime and frustration. Below are practical steps for issues we might encounter.

Fingerprint not recognized consistently

We usually re-enroll the finger with different angles and pressures, and ensure the finger is clean and dry before attempting. If problems persist, removing and re-enrolling the fingerprint or checking for firmware updates can help.

Keypad not responding or PIN entry fails

We recommend checking battery levels first, as low batteries can cause intermittent behavior. If the keypad remains unresponsive, consult the installation manual for a reset procedure or contact Lockly support under the electronics warranty.

Lost RFID card or key

If an RFID card or physical key is lost, rekeying the cylinder or deleting the lost credentials in the app or admin menu helps prevent unauthorized access. Rekeying without full lock replacement is a practical feature for such scenarios.

Customer support, warranty, and aftercare

We place value on manufacturer support when choosing hardware, and Lockly’s warranty and lifetime technical support are meaningful benefits. The 5-year mechanical/finish and 2-year electronics warranties provide a clear window of hardware assurance.

How to use lifetime technical support

We suggest saving the support contact and having our serial number and purchase information ready when contacting Lockly. Lifetime technical support is useful for setup questions, troubleshooting, or confirming firmware and app guidance over the life of the product.

Warranty coverage and claims

We recommend familiarizing ourselves with the scope of the mechanical and electronics warranties so we know what is covered and how to proceed if a problem arises. Retaining proof of purchase and noting installation dates will streamline any warranty process.

Final verdict and recommendation

We feel that the Lockly Secure Plus is a strong contender for anyone seeking a secure, flexible smart lock solution that balances biometric speed, anti-peek PIN protection, and a range of access options. For families, property managers, and small business owners who value privacy and robust mechanical design, this lock delivers a compelling mix of features and long-term support.

We recommend the Lockly Secure Plus when:

• We need multiple access methods for diverse users (kids, elderly, staff).
• Anti-peeking keypad design and trusted biometric performance are priorities.
• We want the option of offline codes for temporary, internet-free access.
• We appreciate extended mechanical warranties and the ability to rekey rather than replace.

We might consider alternatives if:

• Deep, out-of-the-box integration with a specific smart home ecosystem is our highest priority and we need bundling with a particular hub included in the base price.
• Upfront cost sensitivity is paramount and we are willing to trade some convenience and advanced security features for a lower price.

We hope this review helps us make a confident decision about whether the Lockly Secure Plus fits our security, convenience, and budget needs.

Disclosure: As an Amazon Associate, I earn from qualifying purchases.